Frequently Asked Questions

Everything you need to know about your 361sport gear and orders.

How long does shipping take for performance footwear?

Standard shipping typically takes 3-5 business days. Express options are available at checkout for athletes who need their gear sooner.

What is your return policy for worn sports apparel?

We offer a 30-day return window. Items must be in original condition with tags attached; however, if you experience a manufacturing defect during your workout, please contact our support team.

How do I find the right size for my running shoes?

We recommend checking our detailed Size Guide located on each product page. Our performance fits are true to size, but we suggest sizing up a half-size for long-distance running.

Do you offer international shipping?

Yes, 361sport ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Klarna and Afterpay for flexible payments.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.